Submit a Support Request

This is the place to ask usage questions related to Gentleware products, to tell us your feature wishes, to tell us about strange behavior or bugs in Gentleware
products or one of its plug-ins.
We are constantly working to improve quality and implement new features, so make sure you are using the latest version of our software. All our products are available for download.

The documentation section includes a compilation of Frequently Asked Questions (and answers) as well as installation and user guides.

You can help us answer more quickly and solve the problem by giving some details about your environment below.

Please submit your request in English.
Support Request Form

E-Mail*
Please provide some information about your working environment
Product*
Product Version

Plug-In Version

Java Version*

Operating System*
If your operating system is not in the list, please name it in your message
Please describe your problem or request
Subject*
Message*
File
If you have any file you would like to send along with your message, for example, a project file, then please click the Browse button, or enter the complete path and filename directly into the field above.
Fields marked with an asterisk(*) are mandatory fields.


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